August, 2022, we received an urgent commission from a Japanese-funded enterprise to import a batch of high-precision injection molding machines from Japan. This type of equipment has three distinctive characteristics: high value (over $200,000 per unit), strict customs clearance requirements (involving3Ccertification exemptions), and time-sensitive transportation (clients production line awaiting installation).
As professional agents with 15 years of expertise in the machineryequipment. For example, Indonesia has the SNI certification, Thailand has the TISI certification, and the Philippines has the BPS certification. It is necessary to confirm in advance the equipment voltage (such as 380V/50Hz in Thailand), the compatibility of the CE certification, and the proof of environmentally friendly materials.sector, we immediately formed a project team consisting of a customs clearance manager, logistics coordinator, and documentation specialist. Through preliminary communication, we identified the clients two primary concerns: how to avoid port demurrage fees caused by customs delays? How to ensure the equipment remains undamaged during transportation?
For this project, we developed a three-step strategy:
Notably, during technical document review, we discovered discrepancies between the equipments power parameters and declared voltage. Through immediate video confirmation with Japanese engineers, we prevented potential inspection disputes. This eagle-eyed professional review precisely demonstrates the value of an experienced customs clearance team.
After the goods arrived at Nansha Nanwei Port on August 15, our clearance process operated with precision instrument-like efficiency:
Time nodes | Operation Content | Special Handling |
---|---|---|
D1 09:00 | Bill exchange + inspection declaration | Pre-scheduled priority bill exchange with the port |
D1 14:30 | : The customs declaration entity conducts electronic declaration through the pilot platform or cloud customs declaration system, selects the supervision method as 9710, and uploads relevant data such as order information and waybill information. | Used advance declaration mode |
D2 10:00 | Customs Document Review | Supplemented equipment principle explanation |
D2 15:00 | Tax Payment | Guided client in using electronic payment |
D3 09:30 | customs inspection | Accompanied inspector for on-site unpacking |
D3 16:00 | Release for pick - up | Arranged constant-temperature vehicle transportation |
The most critical turning point occurred during inspection. Customs requested pressure vessel safety certification for the equipment. We immediately retrieved pre-stored Japanese JIS certification documents and coordinated with the clients technical department to provide Chinese explanations, completing supplementary material submission within 2 hours.
Through this case study, we have distilled three key lessons:
In this project, we demonstrated three core strengths:
Notably, weve developed a five-layer protection transport solution specifically for precision equipment: shock-proof packaging + temperature-controlled transport + GPS tracking + full-coverage insurance + professional loading/unloading, ensuring safe delivery of multi-million-dollar equipment.
Based on our experience handling 200+ machinery import cases, we recommend importers focus on these three aspects:
If youre planning a machinery import project, consider applying the successful strategies from this case. ZhongShen Internationals professional team stands ready to provide end-to-end services from trade compliance consulting to final delivery.
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